Our Support team is your key point of contact for all technical issues and to provide assistance. The full and standardised documentation of all the technical data of the customer systems enables our Support staff to deal with your individual issues in a competent and targeted manner.
Using Internet-based remote maintenance software, our colleagues can join you “live” at your workplace. For example, the following tasks can be dealt with in a cost-effective and time-saving manner:
- Re-installation of the software on a new PC
- Update installations
- New configurations
- Data base modifications and conversions
- Extensions with add-on modules of the dhs Image Data Base
For this, you can book our corresponding support quotas of 2, 5 or 10 hours.
All the time spent is documented in full, the remaining balance does not expire. To get a quote, please use our contact form.
Further information is available in our following
|Data sheet dhs Service Contingent (PDF: 337 KB)||Download|